NHTSA Complaint #10453645 — 2011 GMC TERRAIN

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10453645
Vehicle	2011 GMC TERRAIN
Component	FUEL SYSTEM, GASOLINE
Date of Incident	March 10, 2011
Date Filed	March 31, 2012
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

SOON AFTER BUYING MY 2011 GMC TERRAIN, 4 CYL, A RATTLE DEVELOPED IN ENGINE ON START UP. AFTER MONTHS OF RETURNING TO DEALER, THEY SAID A TECH BULLETIN NOW EXISTED AND FIXED PROBLEM. PROBLEM WAS SOLVED, A MONTH OR SO LATER, PROBLEM RETURNED. I RETURNED TO DEALER AND THEY SAID NOTHING THEY COULD DO. AT THE SAME TIME I WAS COMPLAINING ABOUT GAS MILEAGE, 20 MPG ON HIGHWAY, 17 CITY. I CALLED GM CUSTOMER SATISFACTION DETROIT, AND HAD MANY DISCUSSIONS WITH THEM. FINALLY TOLD ME DON'T BOTHER US ANY MORE ABOUT TWO PROBLEMS, AND TO THIS POINT NO RESOLUTION TO EITHER PROBLEM. *JS

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