NHTSA Complaint #10558806 — 2011 GMC TERRAIN

2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS AND SEVERAL OTHER ISSUES WITH VEHICLE. *SMD THE CONSUMER STATED THE DISTRICT MANAGER OF GM REFUSED TO ALLOW THE DEALER TO CHECK THE ECM/ECU AND OTHER APPROPRIATE SYSTEMS, TO MAKE SURE ALL THE ENGINE SETTINGS WERE AS THEY SHOULD BE, SINCE HE EXPERIENCED SEVERAL STRANGE EVENTS, SUCH AS THE SHIFTER HANGING IN D SOMETIMES AS HE TRIED TO MOVE TO PARK, VERY LOW MPG FOR SEVERAL DAYS 24-25 MPG, WHEN HE USUALLY GOT 28-33 MPG. THE OIL PERCENT METER USED TO BE AT 95%. THE ENGINE WOULD REV TO 7K-8K RPM WHEN THE FIRST STARTED AND HELD 2-3 SECONDS. SOMETIMES THE ENGINE REVVED TO 1600-1800 RPM AND THE VEHICLE WOULD ALMOST STALL, AND SOMETIMES THE MALFUNCTION INDICATOR LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SOON AFTER, THE FAN BELT BEGAN TO SQUEAL. THE SQUEALING BEGAN, WHEN THE VEHICLE WAS STARTED OR WHEN DRIVING AT VARIOUS SPEEDS WITH THE AC ON, AND GOING UP SOME SLOPPED HIGHWAYS, ROADS AND STREETS. THE DEALER REPLACED THE BELT. IN THE SUMMER OF 2011, WHEN THE VEHICLE WAS STARTED THE ENGINE WOULD MAKE A CHATTERING-TAPPING METAL-TO-METAL SOUND, AS IT THERE WERE NO OIL IN THE ENGINE. THE PROBLEM WOULD OCCUR WITH A COLD OR HOT ENGINE. THE PROBLEM STOPPED AFTER P0011 ERROR SOLENOID WAS REPLACED.