NHTSA Complaint #10453188 — 2010 VOLKSWAGEN JETTA

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10453188
Vehicle	2010 VOLKSWAGEN JETTA
Component	FUEL SYSTEM, GASOLINE
Date of Incident	March 21, 2012
Date Filed	March 27, 2012
Mileage	18,436 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

OVER A WEEK AND 200 MILES AFTER FILLING UP. WITH DIESEL. THE CAR SUFFERED A FUEL SYSTEM FAILURE RESULTING IN A COMPLETE ENGINE SHUTDOWN AT 45 MPH WITH NO RESTART. THIS INCLUDED A REDUCTION IN STEERING AND BRAKING POWER. VW DEALER STILL HAS THE CAR AS OF 3/27/2012. CLAIMING HIGH LEVELS OF GASOLINE IN THE FUEL. WHEN ASKED HOW THEY DETERMINED THE PRESENCE OF GASOLINE THEY SAID THEY COULD SEE IT IN A SAMPLE. NO REAL ANALYSIS. JUST VISUAL ASSESSMENT. OPENED AN INCIDENT REPORT WITH FUEL SUPPLIER AND THEY SAY IT IS MOST LIKELY A DIFFERENCE IN SEASONAL MIXES OF DIESEL FUELS. VW SAYS THEY ARE GOING TO REPAIR THE CAR FOR FREE THEN VOID MY WARRANTY ON THE FUEL SYSTEM. *TR

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