NHTSA Complaint #10817096 — 2010 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10817096
Vehicle	2010 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	December 29, 2015
Date Filed	December 30, 2015
Mileage	60,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

JETTA HPFP. IN EARLY 2013 MY JETTA TDI HAD TO HAVE THE FUEL PUMP REPLACED DUE TO A DEFECT IN THE MATERIALS. THE ISSUE HAS JUST HAPPENED AGAIN, SAME SYMPTOMS. ONLY THIS TIME VOLKSWAGEN IS CLAIMING THE FUEL PUMP FAILED DUE TO CONTIMINATED FUEL. MY INSURANCE COMPANY DENIES THAT FACT AND IS POINTING THE FINGER AT VW FOR A FAULTY FUEL PUMP. THE REPAIR IS UPWARDS OF $5000 AND VOLKSWAGEN IS NOT OFFERING TO COVER IT. MY CAR IS NOW SITTING IN DISASSEMBLED STATE AT THE DEALERSHIP WHILE I AM PAYING FOR A RENTAL CAR AND MY INSURANCE COMPANY AND VW PLAY A PING-PONG MATCH OF PASSING THE BLAME. *JS

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