NHTSA Complaint #10453158 — 2005 MINI COOPER CONVERTIBLE STEERING

Complaint Details

ODI Number	10453158
Vehicle	2005 MINI COOPER CONVERTIBLE
Component	STEERING
Date of Incident	March 1, 2012
Date Filed	March 26, 2012
Mileage	68,549 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

POWER STEERING STARTED FAILING APPROX. 3000 MILE AGO, AT LOWER SPEEDS THE POWER STEERING WOULD FAIL. NEEDED TO RESTART THE CAR TO HAVE POWER WORK AGAIN. FINALLY THE POWER STEERING FAN WOULD STAY ON WHEN THE CAR WAS TURNED OFF. TOOK THE CAR TO MINI DEALERSHIP, TECHNICIAN WAS APPROX. 30 FEET FROM CAR AND HE HAD A DIAGNOSIS . POWER STEERING PUMP HAD FAILED AND SO DID THE POWER STEERING FAN UNIT. SINCE THE CAR DID NOT PROPERLY SHUT DOWN I HAD TO REPLACE THE BATTERY. I HAD CONTACTED MINI USA WHEN THE PROBLEM STARTED AND THEY WOULD NOT DO ANYTHING UNTIL THE COULD REPLICATE THE ISSUE OF THE POWER STEERING FAILING. THIS WENT NOWHERE FAST. WHEN PUMP AND FAN FINALLY AGAIN THEY STILL WOULD NOTHING FOR ME AND WOULD NOT ACKNOWLEDGE ANY ISSUES WITH THE CAR. *TR

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