NHTSA Complaint #10452979 — 2011 DODGE JOURNEY

AT APPROXIMATELY 18000 MILES, AND LESS THAN 9 MONTHS OLD, MY 2011 DODGE JOURNEY, BEGAN TO SHAKE VIOLENTLY (STEERING WHEEL) WHEN I SLOWED DOWN. AT FIRST, IT BEGAN AT APPROX 50 MILES AN HOUR, AND WAS NOTICEABLE GOING DOWN SMALL HILLS. IT HAS PROGRESSIVELY BECOME WORSE; VIOLENTLY SHAKING ANYWHERE FROM 40-60 MILES, WITH THE STEERING WHEEL SHAKING SO HARD IT BECOMES DIFFICULT TO MANAGE. I TOOK IT TO THE DEALER ON 3/26, AND WAS INFORMED THE BRAKES AND ROTERS WARRRANTY WAS ONLY TO 12000 MILES. I HAVE FIVE CHILDREN AND I AM ON THE ROAD A LOT, AND IT IS SCARY FOR THE CAR TO SHAKE SO VIOLENTLY. I PURCHASED THIS CAR BRAND NEW, AND TO HAVE IT FAIL SO EARLY IS VERY UPSETTING. I UNDERSTAND THERE WERE ISSUES WITH THE 2009-2010 JOURNEYS AS WELL, BUT WAS ASSURED BY THE SALES TEAM AT DODGE THAT IT HAD BEEN ADDRESSED AND RESOLVED AND WOULD NOT BE AN ISSUE WITH THE 2011 MODELS. *TR