NHTSA Complaint #10452922 — 2006 TOYOTA SIENNA

WHEN WE TRIED TO CLOSE THE REAR PASSENGER SIDE POWER SLIDING REAR DOOR THIS AFTERNOON, IN THE SUPERMARKET PARKING LOT (WE HAD OUR 2 YOUNG CHILDREN WITH US), IT BEGAN TO CLOSE, THEN OPENED, AND THEN WE COULDN'T CLOSE THE DOOR, EITHER BY USING THE AUTOMATIC/POWER OPTIONS OR BY CLOSING THE DOOR MANUALLY. AFTER 15 MINUTES OR SO, WE FINALLY DID MANAGE TO GET IT CLOSED BY ROCKING THE DOOR BACK-AND-FORTH, BUT WE CANNOT -- AND WILL NOT -- USE THE DOOR AT ALL NOW, AS WE ARE AFRAID THAT WE WON'T BE ABLE TO CLOSE IT AGAIN. PRIOR TO TODAY, WE HAD NO PROBLEMS WITH THE DOOR, AND WE TAKE VERY GOOD CARE OF OUR CAR. WE BOUGHT THE MINIVAN FOR THE SPECIFIC PURPOSE OF TRANSPORTING US AND OUR YOUNG CHILDREN. NOW WE ARE VERY CONCERNED ABOUT THE SAFETY OF DRIVING THE CAR, ESPECIALLY WITH OUR KIDS IN IT. AFTER READING THE MANY OTHER ALMOST EXACT PROBLEMS/COMPLAINTS, WE'RE HOPING THAT TOYOTA ISSUES A RECALL -- HAVING A DOOR THAT DOESN'T OPEN OR CLOSE, IS A CLEAR AND SERIOUS SAFETY ISSUE, AND IT SEEMS TO BE AN EXTREMELY COMMON PROBLEM. *TR