NHTSA Complaint #10452767 — 2005 MINI COOPER

WHILE DRIVING THE VEHICLE THE POWER STEERING INTERMITTENTLY GOES OUT. IT IS VERY UNPREDICTABLE, WHERE I WILL BE DRIVING FOR SEVERAL MILES WITH THE POWER STEERING INTACT, THEN ALL OF A SUDDEN IT GOES OUT MAKING THE VEHICLE DIFFICULT TO TURN AND CONTROL. LATER THE POWER STEERING RETURNS. I HAD THE VEHICLE EXAMINED BY THE MINI DEALER, THE INSURANCE COMPANY MECHANIC, AND MY PERSONAL MECHANIC. NONE OF THEM WERE ABLE TO NOTICE ANY DAMAGE TO THE POWER STEERING. THE FLUID LEVEL IS INTACT AS WELL AS THE PUMP. THE MINI DEALER STATED THAT THEY'VE "SEEN A LOT OF THIS" ISSUE, BUT THERE ARE NO RECALLS OR OPEN CAMPAIGNS. THE DEALER BELIEVES THE ISSUE IS DUE TO AN INTERNAL ELECTRONICS FAILURE AND WILL NOT AGREE TO FIX IT IN GOOD FAITH. IN CALLING MINI USA, THERE ARE NO OPEN CAMPAIGNS OR RECALLS FOR THE ISSUE EITHER, DESPITE OVER ~50,000 CARS OF THE SAME MODEL YEAR REPORTEDLY HAVING THE SAME ISSUE. THIS IS A VERY DANGEROUS AND FRUSTRATING SITUATION WITH THE POTENTIAL TO CAUSE ACCIDENTS DUE TO AN UNPREDICTABLE LOSS OF CONTROL WHILE DRIVING. *TR