NHTSA Complaint #10452626 — 2005 FORD CROWN VICTORIA

TL* THE CONTACT OWN A 2005 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE FAILURE BEGAN AS AN INTERMITTENT FAILURE UNTIL PROGRESSIVELY BECOMING WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 04/13/12 *BF THE CONSUMER STATED A RECALL WOULD SUFFICE IN ORDER TO ADDRESS THE PROBLEM. HOWEVER, FORD HAS FAILED TO MAKE SUCH RECALLS CONCERNING THE MATTER OF THE DIM & HIGH BEAM HEAD LIGHT FAILURES. INSTEAD, THE OWNER IS FORCED TO PURCHASE A LIGHTING CONTROL MODULE REPAIR KIT, WHICH IS SAID TO FIX THE PROBLEM. HOWEVER, THE MODULE DOES NOT FIX THE HIGH BEAMS AND AS A RESULT. THE OWNER MUST ONLY DRIVE WITH THE LOW BEAMS. UPDATED 04/20/12