NHTSA Complaint #10452583 — 2005 FORD TAURUS

THE MILEAGE LISTED IS APPROXIMATE AS THE CAR IS STILL IN FOR SERVICING. ON THE MORNING OF 3/14/2012, I WAS SLOWING DOWN TO STOP AT A RED LIGHT. THE CAR FELT LIKE IT WAS STILL ACCELERATING, AS IF THE CRUISE CONTROL WAS ON. I HIT THE BRAKES BUT NOTHING HAPPENED. I ENDED UP HAVING TO HOLD THE BRAKE DOWN TO THE FLOOR TO MAKE THE CAR COME TO A STOP. I TRIED SHIFTING INTO NEUTRAL AND THE RPMS SHOT UP TO 4. I SHIFTED BACK INTO DRIVE AND THE CAR STILL TRIED TO ACCELERATE. THE WHOLE TIME AT THE RED LIGHT, THE ENGINE WAS REVVING AND THE BRAKE FELT LIKE IT WAS FIGHTING THE ACCELERATOR. WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE PEDAL, THE CAR ACCELERATED. I PULLED OFF INTO A PARKING LOT AND HELD THE BRAKE TO THE FLOOR AGAIN TO MAKE IT STOP. I PUT THE CAR IN NEUTRAL AND THE RPMS SHOT UP AGAIN. I PUT IT IN PARK AND THE RPMS WERE GOING TO 5. I TURNED THE CAR OFF THINKING THAT MAY RESET WHATEVER THE ISSUE WAS. I WAITED 5 MINUTES BEFORE TURNING THE CAR BACK ON AND WHEN I DID, THE RPMS AGAIN SHOT UP TO 4. I CALLED THE NEAREST FORD DEALERSHIP TO MAKE ARRANGEMENTS FOR SERVICE AND STARTED THE CAR AGAIN. THE SAME THING HAPPENED. I SHIFTED INTO DRIVE AND AS SOON AS I TOOK MY FOOT OFF THE BRAKE THE CAR ACCELERATED. THE CAR SEEMED TO BE STUCK IN CRUISE CONTROL, FULLY ACCELERATING. THE CAR WAS TAKEN STRAIGHT TO THE DEALERSHIP AND WHEN THE TECHNICIAN STARTED THE VEHICLE, HE EXPERIENCED THE SAME ISSUE. AFTER A DIAGNOSTIC TEST, THE TECHNICIAN TOLD ME THAT THE ISSUE WAS WITH THE AIR INTAKE AND ALSO STATED THERE WAS AN ELECTRONIC UPDATE FOR THE TAURUS AVAILABLE. I ASKED IF THIS WOULD CORRECT THE ACCELERATION ISSUE AND HE STATED THAT IT SHOULD. *JS