NHTSA Complaint #10452528 — 2012 KIA OPTIMA

UPON THE PURCHASE OF MY 2012 KIA OPTIMA SX I NOTICED A PULL TO THE LEFT IN THE STEERING WHEEL. THE DEALERSHIP IS APPROX. 80 MILES FROM MY HOME, DRIVING HOME I NOTICED THE TUG AND THE CAR'S INCLINATION TO VEER LEFT. I FELT A CONSTANT PRESSURE ON THE WHEEL TO VEER. I TOOK THE CAR BACK WITHIN A WEEK OR TWO AND HAD THE SERVICE DEPT. CHECK THE VEER. OF COURSE, I WAS TOLD THERE IS NO VEER. THE CAR CONTINUES TO STRAY, NOW AT 3500 MILES. THE CAR WILL BE GOING IN FOR SERVICE NEXT WEEK FOR THE SAME PROBLEM AND FOR MAINTENANCE. I HAVE SPOKEN TO ANOTHER DEALERSHIP'S SALESMAN WHO HAS CONFIRMED FOR ME THERE IS A DEFINITE ISSUE WITH THE OPTIMA'S STEERING AND TO DATE, THEY DON'T KNOW WHAT TO DO WITH IT. I LOVE THIS CAR, I ABSOLUTELY LOVE IT, BUT THE PULL IS A PROBLEM. BY THE TIME I DRIVE THE CAR AT CRUISE SPEED ON THE HIGHWAY AND GET BACK WITH IT, I LITERALLY FEEL TIRED IN THE ARM AND SHOULDER FROM THE PRESSURE TO KEEP IT STRAIGHT IN THE LANES. ALSO, LATELY AT APPROX. 3000 MILES, I'VE NOTICED THAT IN REVERSE, THE BACKUP CAMERA DOESN'T ALWAYS COME ON WHEN SHIFTING GEARS. IT HAS A HESITATION THAT HAS LASTED AS LONG AS 30 - 40 SECONDS BEFORE I CAN SEE BEHIND THE CAR. ANYONE WHO HAS DRIVEN THE OPTIMA KNOWS, YOU CAN'T SEE ANYTHING BEHIND YOU IN THAT CAR DUE TO THE LOW SITTING SEATS AND HIGHER TRUNK - IT HAS TO BE TALL TO SEE IT BEHIND YOU. I'M TAKING THE CAR TO A DIFFERENT DEALERSHIP FOR SERVICE NEXT TIME, FROM THERE, I'LL DECIDE AS TO WHAT HAPPENS NEXT AS FAR AS KEEPING THIS CAR. *JS