NHTSA Complaint #10452436 — 2002 BMW 525I ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Complaint Details

ODI Number	10452436
Vehicle	2002 BMW 525I
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	September 28, 2011
Date Filed	March 20, 2012
Mileage	187,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I AND NUMEROUS OTHERS HAVE HAD PROBLEMS WITH THE INSTRUMENT CLUSTER PIXEL ON THE BMW 525I VEHICLES, WHICH MAKES IT EXTREMELY DIFFICULT TO READ WHETHER YOU HAVE A ENGINE CONCERNS OR WORSE IF THE ENGINE IS OVERHEATING, ETC. THIS COULD BE POTENTIALLY HAZARDOUS AND THE MANUFACTURER IS WELL AWARE OF THE PROBLEM, AND THEY HAVE EVEN REPAIRED A FEW BMWS AT NO CHARGE. HOWEVER, WHEN I NOTIFIED THE COMPANY OF MY COMPLAINT, THEY ADVISED ME THAT THEY WOULD COVER 25% OF THE PARTS AND LABOR, AND LEAVE ME TO PAY THE REMAINING $452.00. AS I MENTIONED EARLIER, THIS IS A HUGE PROBLEM AND THE VEHICLES SHOULD BE RECALLED. TO SEE ADDITIONAL COMPLAINTS FROM OTHER BMW OWNERS, PLEASE GO TO HTTP://FORUMS.BIMMERFORUMS.COM/FORUM/SHOWTHREAD.PHP?T=419695. *KB

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