NHTSA Complaint #10452413 — 2004 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED A LEFT TURN WHEN THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. THE VEHICLE REGAINED POWER STEERING AFTER THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V079000 (STEERING:GEAR BOX OTHER THAN RACK AND PINION) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.