NHTSA Complaint #10452306 — 2004 TOYOTA SEQUOIA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10452306
Vehicle 2004 TOYOTA SEQUOIA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

THE REAR DOOR LATCH FAILED, MAKING THE DOOR INOPERABLE. USE OF THE DOOR FOR ENTRY AND EXIT WAS IMPOSSIBLE, CREATING A SAFETY HAZARD. REPAIR OF THIS LATCH FAILURE IS EXPENSIVE ($400 - $700) AND INCONVENIENT. THE DESIGN OF THE PART AND THE MATERIAL USED (PLASTIC) APPEARS TO BE AT FAULT. A HEAVIER DUTY METAL PART IS NOW AVAILABLE FROM AFTER MARKET PARTS DEALERS. THE PROBLEM APPEARS TO BE COMMON AND WIDESPREAD JUDGING FROM A DISCUSSION WITH A LOCAL TOYOTA DEALER SERVICE CENTER AND JUDGING FROM THE NUMBER OF COMPLAINTS AND INFORMATION ON THE INTERNET. *JS

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