NHTSA Complaint #10452296 — 2005 GMC ENVOY

SINCE FEBRUARY 2011 FUEL SENSOR PROBLEMS INACCURATE READING FUEL GAUGE DISPLAYS FULL THEN EMPTY INDICATOR LIGHT TURNS ON THEN OFF, DRIVING ON THE 10 FREEWAY EAST WITH GRANDCHILDREN ABOARD VERY CLOSE TO ACCIDENT HAD TO IMMEDIATELY PULL OFF TO SIDE NO FUEL IN TANK. REPORTED PROBLEM TO MARK CHRISTOPHER AUTO CENTER ONTARIO CALF. REPLACE FUEL SENSOR ALSO RECOMMEND FUEL PUMP MODULE REPLACE AT THE SAME TIME SINCE FUEL TANK WAS OFF VEHICLE ESTIMATE FOR SERVICE $324.88 TAX INCLUDED TO REPLACE FUEL PUMP MODULE PARTS AND LABOR $800.00. VERY COSTLY SINCE ON SET INCOME JUST SERVICE ENVOY REPLACE FUEL SENSOR TOTAL AMOUNT DUE $740.34. RECEIVED LETTER FROM GENERAL MOTORS 8/9/2011 REIMBURSING CHARGES OF 50% ONLY FOR FUEL SENSOR CHARGES PAID. YEAR TO DATE CONTINUAL PROBLEMS WITH FUEL GAUGE READING, RETURNED TO DEALERSHIP ON FEBRUARY 10, 2011 DID EXPLAIN FUEL GAGE READING WERE INACCURATE, SERVICE TECHNICIAN PLACED ON SCOPE & SCANNED FOR MALFUNCTIONS STATED NO PROBLEMS FOUND. PERSONALLY UPSET FOR THE AMOUNT PAID THINKING GM ONLY CARES ABOUT LABOR CHARGES AND PRICE ON PARTS CONTRIBUTES TO THEIR PROFIT NO LOSSES. CUSTOMER SERVICE IS NO LONGER THEIR PRIORITY.TODAY SPEEDOMETER OPERATES INACCURATE READS OVER 150+MILES, OIL GAUGE IS LOCKED, RPM GAUGE INACCURATE FLUCTUATES BACK & FORTH, FUEL GAUGE READS FUEL PRESENT ACTUALLY EMPTY INDICATOR LIGHT DISPLAYS EMPTY OR INOPERATIVE STOPS SUDDENLY CONFUSING ME ADDING FUEL ESPECIALLY WITH TODAYS PRICE. WATER TEMP GAUGE READS VEHICLE OVER 180 DEGREES SO INCORRECT. TODAY DISABLE SERVICE CONNECTED VIETNAM VETERAN ALSO TWO FAMILY MEMBERS UNEMPLOYED ON SET INCOME HOW IN HELL TO GET THIS PROBLEM RESOLVED BEFORE A ACCIDENT OCCURS ON SOME ISOLATE DARK HIGHWAY, EVERYONE TEXTS, CELL PHONE USAGE, GPS READING THEIR SCREENS LITTLE ATTENTION TO THE ROAD AHEAD. REQUESTING HELP SOON WITH MY ISSUE, NOTIFIED GENERAL MOTORS OF THIS TODAY THROUGH MAIL. *JS