NHTSA Complaint #10452182 — 2002 FORD F-150

TL* THE CONTACT OWNS A 2002 FORD F150. THE CONTACT WAS DRIVING 35 MPH WHEN THE IGNITION CAUGHT ON FIRE AND MELTED THE AREA WHERE THE IGNITION KEY WAS LOCATED. THE CONTACT MERGED ONTO THE SHOULDER AS THE FIRE INDEPENDENTLY DIMINISHED. THE CONTACT RECEIVED BURNS TO THE FINGERS. HE THEN ATTEMPTED TO REINSERT THE KEY INTO THE IGNITION HOWEVER, TO NO AVAIL. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE IGNITION WOULD NEED REPLACING. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) FOR CORROSION OF ONE OR BOTH OF THE FUEL STRAPS. THE CONTACT STATED THAT THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL BUT WAS NOT ADVISED AS TO WHY. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND COULD NOT PROVIDE A REASON WHY THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 101,000.