NHTSA Complaint #10452081 — 2003 JEEP GRAND CHEROKEE VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Complaint Details

ODI Number	10452081
Vehicle	2003 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	March 1, 2012
Date Filed	March 17, 2012
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

POOR DESIGN AND CHEAP PLASTIC PARTS LED TO PREMATURE FAILURE OF THE HEATER/AC BLEND DOORS THAT CONTROL THE AIR FLOW OF THE HEATER AND AIR CONDITIONING SYSTEM. THIS PROBLEM HAS EXISTED ON THE 1999 TO 2004 JEEP GRAND CHEROKEE. WHY DIDN'T CHRYSLER REPAIR THE DEFECT INSTEAD OF WAITING 6 YEARS? THE DEALER CHARGES $ 1300.00 TO MAKE THIS REPAIR.THE ACTUAL PART IS ABOUT $30.00. CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR THIS. *TR

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