NHTSA Complaint #10451211 — 2010 TOYOTA PRIUS

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10451211
Vehicle	2010 TOYOTA PRIUS
Component	VISIBILITY
Date of Incident	January 3, 2012
Date Filed	March 12, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE AUTODIM REARVIEW MIRROR DOES NOT REDUCE GLARE FROM HEADLIGHT OF CARS BEHIND MY CAR. AUTODIM FUNCTIONALITY IS NOT AFFECTED BY TURNING THE AUTODIM FEATURE ON OR OFF (IT IS THE SAME EITHER WAYS). THE ONLY OPTION I HAVE TO PREVENT GLARE HITTING MY EYES IS TO TURN THE MIRROR AWAY SO I DO NOT SEE ANYTHING. TOYOTA CUSTOMER SERVICE SAYS THAT I SHOULD HAVE IT CHECKED BY THE DEALERSHIP. THE DEALERSHIP SHINES A FLASHLIGHT ON THE REAR VIEW AND REPORTS THAT IT IS WORKING FINE. THE PROBLEM IS THAT THE SHAPE OF THE CAR'S REAR GLASS AND SPOILER PREVENTS THE HEADLINGHTS FROM HITTING THE SENSOR ON THE AUTO-DIM MIRROR. *TR

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