NHTSA Complaint #10450834 — 2004 JEEP LIBERTY VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10450834
Vehicle	2004 JEEP LIBERTY
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	October 15, 2011
Date Filed	March 8, 2012
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH THE PASSENGER SIDE FRONT WINDOW FELL INTO THE DOOR. THE WINDOW REGULATOR WAS WHAT WENT WRONG. DID ALOT OF LOOKING ON THE INTERNET REGARDING THIS AND FOUND THAT IT IS A COMMON PROBLEM WITH JEEPS. I DID NOT KNOW HOW COMMON UNTIL DRIVING IN 20 DEGREE WEATHER LAST WEEK AND THE DRIVERS SIDE REAR WINDOW DID THE SAME THING. I HAVE CONTACTED CHRYSLER ABOUT THIS AND WAS INFORMED THAT IT IS NOT COVERED UNDER ANY RECALL. SO I NOW HAVE TWO WINDOWS BRACED IN THE UP POSITION WITH 2X4'S AND A TOTAL LOSS OF RESPECT FOR A COMPANY THAT I HAVE SUPPORTED BY OWNING THEIR PRODUCTS FOR WELL OVER 20 YEARS. *TR

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