NHTSA Complaint #10450698 — 2011 NISSAN QUEST

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10450698
Vehicle	2011 NISSAN QUEST
Component	FUEL SYSTEM, GASOLINE
Date of Incident	February 1, 2012
Date Filed	March 7, 2012
Mileage	10,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THIS CAR HAS COMPLETELY SHUT OFF ON ME 5 TIMES IN THE PAST MONTH! I HAVE HAD TO HAVE GAS DELIVERED TO ME ALL OF THESE TIME TO BE ABLE TO DRIVE. ON MOST OF THESE OCCASIONS I HAVE HAD OVER 1/4 TAKE AND HAD NO WARNING LIGHTS ON INDICATION FUEL LEVEL WAS LOW. THIS SEEMS TO BE A COMMON PROBLEM THAT NISSAN IS REFUSING TO RECOGNIZE OR DO ANYTHING ABOUT. WE TOOK THE VAN IN FOR SERVICE AND WERE FIST TOLD THEY HAD NEVER HEARD OF THIS ISSUE BUT THEN ANOTHER WORKER TOLD US THEY JUST HAD SOMEONE WITH THE SAME ISSUE AND THEY REPLACED THE TANK YET THE PROBLEM WAS NOT SOLVED. MY DEALERSHIP IS MOSSY NISSAN OF OCEANSIDE CA, AND THEY HAVE BEEN A NIGHTMARE. WE ARE DRIVING ACROSS THE US ON MILITARY ORDERS IN THIS VAN WITH OUR 2 SMALL CHILDREN, AND THIS IS ABSOLUTELY NOT ACCEPTABLE THAT WE WILL BE FORCED TO DRIVE IN A DEATHTRAP. NISSAN NEEDS TO WAKE UP AND DO SOMETHING ABOUT THIS THESE ARE FAMILY VANS, WHAT IS IT GOING TO TAKE FOR THERE TO BE A MASS RECALL? THE DEATH OF A FAMILY? PLEASE SOMEONE HELP US, I DO NOT KNOW WHAT TO DO RIGHT NOW?? *TR

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