NHTSA Complaint #10450556 — 2011 CHEVROLET CRUZE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10450556
Vehicle	2011 CHEVROLET CRUZE
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 6, 2012
Date Filed	March 6, 2012
Mileage	11,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

WHILE DRIVING A 2011 CRUZE ECO WITH APPROXIMATELY 11,000 MILES THE CAR CAUGHT FIRE. THE CAR WAS LAST SERVICED BY THE DEAL APPROXIMATELY 4,000 MILES AGO (3 MONTHS). THE CAR WAS 30 MILES INTO A 43 MILE TRIP WHEN IT CAUGHT FIRE, AND PRIOR TO THE INCIDENT THERE WERE NO WARNING SIGNS OF ANY PROBLEMS WITH THE VEHICLE. THE ONLY INDICATION OF A PROBLEM WAS SLIGHT SMOKE COMING FROM THE ENGINE BAY, AND THEN AS SOON AS THE CAR WAS STOPPED A FLAME CAME OUT BETWEEN THE HOOD AND THE COWL AREA. THE CAR WAS TOTALLY ENGULFED WITHIN 5 MINUTES OF STOPPING, AND IT WAS ONLY AFTER THE FIRST SIGN OF FIRE WAS VISIBLE THAT THE WARNING LIGHT ON THE DASH BOAR ILLUMINATED. THE CAR IS A TOTAL LOSS, AND CHEVROLET HAS STATED THEY WILL HAVE SOMEONE CONTACT ME IN 7 TO 10 DAYS TO DISCUSS THE INCIDENT. FROM RESEARCH ONLINE IT APPEARS THIS IS NOT AN ISOLATED INCIDENT, AND I AM CONCERNED AS I WAS NEVER WARNED VIA A TECHNICAL BULLETIN OR RECALL OF ANY POTENTIAL ISSUE WITH THIS VEHICLE. CHEVROLET HAS NOT SEEMED TO BE VERY CONCERNED OVER THIS ISSUE THUS FAR, BUT I AM PUSHING FOR ACTION FROM CHEVROLET. *TR

Related Complaints for the 2011 CHEVROLET CRUZE

Other ENGINE AND ENGINE COOLING Complaints

#11596438 — June 25, 2024 — The contact owns a 2011 Chevrolet Cruz. The contact stated while driving at an undisclosed speed, the temperature gau...

#11458585 — March 28, 2022 — The contact owns a 2011 Chevrolet Cruze. The contact stated that while operating the vehicle, the odor of engine oil ...

#10693944 — March 12, 2015 — I'VE HAD NUMEROUS OF MANIACAL ISSUES WITH THE CHEVROLET CRUZE 2011. THE MOST SERIOUS AND DEADLIEST IS THE COOLANT SYS...

#10670135 — January 5, 2015 — TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM THE VEHICLE. IN ADDITIO...

#10653024 — November 6, 2014 — TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 30 MPH, THE COOLANT WARNING LIGHT ILLUMINATE...

Recent Complaints for the 2011 CHEVROLET CRUZE

#11719712 — ENGINE — February 22, 2026 — The vehicle continues to overheat. The fan has been changed, the thermostat has been changed, the coolant reservoir ...

#11699756 — ENGINE — November 17, 2025 — The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift...

#11699756 — POWER TRAIN — November 17, 2025 — The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift...

#11697199 — ELECTRICAL SYSTEM — November 3, 2025 — When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...

#11697199 — ENGINE — November 3, 2025 — When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...