NHTSA Complaint #11596438 — 2011 CHEVROLET CRUZE
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11596438 |
| Vehicle | 2011 CHEVROLET CRUZE |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 96,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
The contact owns a 2011 Chevrolet Cruz. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was hot (H). Upon checking the coolant level, the contact discovered that the coolant reservoir was empty. The contact refilled the coolant reservoir; however, the failure returned, and the coolant immediately leaked out of the vehicle. The contact refilled the coolant reservoir a second time and drove to an independent mechanic. A diagnostic test was performed that showed that a cracked tube under the coolant had caused a gasket to blow, leading to the coolant leak. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
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