NHTSA Complaint #10450525 — 2008 FORD ESCAPE

WHILE DRIVING MY 2008 FORD ESCAPE GOING ABOUT 40 MILES AN HOUR, THE STEERING COLUMN COMPLETELY LOCK UP MAKING IS IMPOSSIBLE TO STEER. I WAS ABLE TO NAVIGATE THE VEHICLE TO THE SIDE OF THE ROAD. WE BROUGHT IT IN TO HAVE IT LOOKED AT AND WERE TOLD IT IS AN ELECTRONIC CENSOR THAT IS IMBALANCED VS. HAVING POWER STEERING FLUID IT RUNS ELECTRONICALLY. THE WAY IT IS BUILT, YOU HAVE TO REPLACE THE ENTIRE DRIVE SHAFT VS. JUST THE CENSOR. HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS VERY ISSUE WITH THIS MAKE, YEAR AND MODEL. IT IS A DEFINITELY SAFETY CONCERN. WE CALLED BOTH THE DEALERSHIP AND FORD MOTOR COMPANY AND NEITHER IS WILLING TO TAKE OWNERSHIP OR ASSIST. *TR