NHTSA Complaint #10450176 — 2006 JEEP COMMANDER

WHEN I BOUGHT MY 2006 JEEP COMMANDER FROM BURNS MOTORS I DID NOT NOTICE THAT THE DRIVER DOOR HANDLE (PLASTIC CUP WHERE HANDLE GOES) WAS CRACKED. SURE ENOUGH WHEN MY HUSBAND WAS DRIVING HE LEANED HIS KNEE ON THE DOOR AND THERE WAS A LOUD POP AND HANDLE CUP CAME OFF IN ABOUT 3-4 PIECES. I THEN NOTICED THAT THE PASSENGER DOOR HANDLE CUP WAS ALSO CRACKED, SO WITHIN A FEW MONTHS IT CAME OFF IN SEVERAL PIECES TOO. NOW WITH ABOUT 2 YEARS WITH THIS VEHICLE, I HAVE ALL 4 DOOR HANDLES BROKEN. I HAVE ALSO GOTTEN AN ESTIMATE AT THE DEALERSHIP WHEN I TOOK IT FOR SERVICE AND GOT AN ESTIMATE OF ABOUT 1,200 FOR 2 DOORS ONLY. I HAVE ALSO CHECK FOR PARTS ONLINE AND YOU NEED TO A DOOR TO GET THIS PIECE WHICH RANGES FROM 600 TO 1000 DOLLARS FOR 1 DOOR. NOW I AM STARTING TO GET VERY CONCERNED FOR THE SAFETY ISSUES SINCE I HAVE 3 KIDS AND WOULDN'T EVEN WHAT TO THINK, WHAT WOULD HAPPEN IF I NEEDED TO GET OUT IN CASE OF AN EMERGENCY. I HAVE ALSO HAD MY PASSENGER COMPANIONS FIND IT VERY FRUSTRATING TO OPEN FROM OUTSIDE OR WAIT FOR SOMEONE TO OPEN DOOR FOR THEM. THERE SHOULD BE A SAFETY RECALL SINCE WE ARE A LOT OF CUSTOMERS WITH THE SAME ISSUE AND NOTHING HAS BEEN DONE FROM CHRYSLER COMPANY. THANKS FOR TAKING THE TIME TO READ MY CONCERN. GREATLY APPRECIATED AND HOPE SOMETHING GETS DONE TO HELP THE MANY CUSTOMERS LIKE ME THAT ARE CONCERN ABOUT THEIR SAFETY. *TR