NHTSA Complaint #10450037 — 2011 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT WAS ATTEMPTING TO PARK IN A PARKING GARAGE AT APPROXIMATELY 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED. THE FRONT END OF THE VEHICLE JUMPED AS THE CONTACT ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT WAS UNABLE TO STOP THE ABNORMAL ACCELERATION AND CRASHED INTO A CONCRETE WALL. THE CONTACT SHIFTED INTO PARK AND TURNED THE VEHICLE OFF, YET THE ENGINE RPMS CONTINUED TO IDLE EXTREMELY HIGH. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND NECK. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PAINT & AUTO BODY SHOP AND THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE BLACK BOX. THE ENGINEER ADVISED THAT THE VEHICLE WAS TRAVELING AT 45 MPH WHEN IT CRASHED INTO THE CONCRETE WALL. THE ENGINEER DETERMINED THAT THE BRAKE WAS NOT APPLIED WHEN THE FAILURE OCCURRED AND THAT THE INCIDENT WAS CAUSED BY DRIVER ERROR AND NOT A MANUFACTURING DEFECT. THE AUTO BODY SHOP REPLACED THE FRONT END BUMPER, STEERING CABLE AND THE RADIATOR. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,900. UPDATED 03/27/12*LJ UPDATED 06/25/12