NHTSA Complaint #10449940 — 2008 FORD EXPLORER

FRONT BRAKES HAS A RUBBING, SCREAMING SOUND, LOUDER WHEN TURNING OR APPLYING BRAKES, SOMETIMES THE STEERING WHEEL IS HARD TO TURN WHEN THIS IS HAPPENING, NOT FOR SURE IF THE NOISE IS COMING FROM THE FRONT, MIDDLE OR THE BACK IT IS SO LOUD, WE HAVE 4 YEARS OF THE SOUND ON TAPES. THOUGHT THE TAPPING WOULD HELP FORD MOTOR COMPANY AT BLUEBONNET FIND THE PROBLEM, INSTEAD WE WERE LAUGHED AT AND TREATED RUDELY.THE GEAR SHIFT HAS BEEN REPLACED TWICE BY FORD AND STILL HAS STICKING PROBLEM, WE EVEN HAD THE FORD CORP INVOLVED, NO SOLUTION OF THE MATTER HAS BEEN RESOLVED AS OF TODAY, FORD CORP OFFICE OFFERED US A EMPLOYEE RATE, BUT WHEN SPEAKING WITH A SALESPERSON FROM BLUE BONNETT FORD, WE WOULD LOOSE THE $10,000.00 WE PUT DOWN, I HAVE A VEHICLE WE REFUSE TO DRIVE LONG DISTANCE, IN FACT WE RENT A VEHICLE TO GO OUT OF TOWN, BECAUSE FORD COULD NOT TELL ME IF IT IS SAFE OR UNSAFE, WE HAS OWNER FEEL IT IS DANGEROUS. *TR