NHTSA Complaint #10449724 — 2002 FORD WINDSTAR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE EXAMINING THE VEHICLE, THE CONTACT NOTICED RUST ALONG THE FILLER PIPE ON THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS NOT INFORMED WHAT WAS CAUSING THE FAILURE AND THE VEHICLE WAS NOT SERVICED. IN ADDITION, WHILE TRAVELING 30 MPH, THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE WOULD BEGIN TO SWAY LEFT TO RIGHT. MOMENTS LATER, THE REAR OF THE VEHICLE HAD ALSO BEGUN TO SWAY FROM LEFT TO RIGHT. THE CONTACT EXAMINED THE VEHICLE AND DISCOVERED THAT THE FRONT TORSION BARS WERE HANGING OFF OF THE VEHICLE AND THE REAR AXLE WAS PARTIALLY SEPARATE. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER NOR REPAIRED. THE CURRENT MILEAGE WAS 100,000 AND THE FAILURE MILEAGE WAS 65,000.