NHTSA Complaint #10397374 — 2002 FORD WINDSTAR

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10397374
Vehicle	2002 FORD WINDSTAR
Component	FUEL SYSTEM, GASOLINE
Date of Incident	September 5, 2010
Date Filed	April 25, 2011
Mileage	193,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBERS: 11V030000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELD) AND NHTSA CAMPAIGN ID NUMBER: 10V385000 (SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY). THE CONTACT STATED THAT THE IT TOOK OVER EIGHT MONTHS TO PERFORM THE REPAIRS AND THE VEHICLE BECAME INOPERABLE AFTER REPAIRS. THE DEALER STATED THAT THE BATTERY AND FUEL PUMP HAD BECOME DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 193,000.

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