NHTSA Complaint #10449424 — 2002 VOLKSWAGEN EUROVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10449424
Vehicle	2002 VOLKSWAGEN EUROVAN
Component	ELECTRICAL SYSTEM
Date of Incident	February 27, 2012
Date Filed	February 27, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I WAS DRIVING MY DAUGHTER TO SCHOOL TODAY AND WE HAD PUT THE HEATED SEATS ON IN MY 2002 VW EUROVAN. AS WE APPROACHED THE SCHOOL MY DAUGHTER YELLED OUCH AND GRABBED HER BACK. WE DISCOVERED A HOLE IN THE SEAT THAT HAD BURNED THROUGH THE SEAT FABRIC AND BURNED A HOLE IN HER NORTH FACE JACKET. IT HAD STARTED TO HEAT UP HER SHIRT BUT LUCKILY SHE FELT IT BEFORE IT GOT EVEN HOTTER. THIS COULD HAVE CAUSED A SEVERE BURN TO HER BACK. SHE HAD A LARGE RED PATCH ON HER LOWER BACK BUT NOTHING MORE. THIS IS A MAJOR HAZARD TO THE PASSENGER AND DRIVER - AS BOTH SEATS ARE HEATED AND COULD HAVE THIS PROBLEM AT ANY TIME. I HAVE READ MULTIPLE COMPLAINTS ONLINE AND THERE ARE SOME AS RECENT AS THIS YEAR ALREADY. IT SOUNDS TO ME THAT VW WILL NOT DO ANYTHING TO REMEDY THE SITUATION, WHICH IS RIDICULOUS AS IT IS A SAFETY ISSUE. I HAVE NEVER RECEIVED A RECALL FOR SUCH A PROBLEM AND IT SOUNDS TO ME LIKE MANY OTHERS HAVE NOT EITHER. *TR

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Other ELECTRICAL SYSTEM Complaints

#10816208 — December 25, 2015 — THE FRONT PASSENGER SEAT HEATER BURNED THROUGH THE SEAT FABRIC. THE BURN-THROUGH LOCATION IS ON THE VERTICAL SURFACE ...

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#10134495 — October 3, 2005 — 2002 EUROVAN SHUT OFF WHILE DRIVING. *MR THE INSTRUMENT PANEL AND THE ENTIRE ELECTRICAL SYSTEM FAILED. THE BATTER...

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