NHTSA Complaint #10449331 — 2007 AUDI A6 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10449331
Vehicle	2007 AUDI A6
Component	ELECTRICAL SYSTEM
Date of Incident	February 24, 2012
Date Filed	February 25, 2012
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

VEHICLE BECOMES IMMOBILE AND LOCKED UP WHEN "ACCESS/START CONTROL UNIT" FAILS IN STEERING COLUMN. ENGINE WILL NOT START, IGNITION CANNOT BE TURNED ON, AND IN SOME CASES THE KEY CANNOT BE REMOVED FROM THE IGNITION SWITCH. STEERING WHEEL AND TRANSMISSION SHIFT LEVER LOCKS IN CURRENT POSITION, MAKING TOWING ALMOST IMPOSSIBLE WITHOUT SPECIALIZED EQUIPMENT. AUDI IS WELL AWARE OF THIS INCREASINGLY COMMON PROBLEM AND ISSUED A TSB ON 11/25/2008, #2012483/5 TO ADDRESS THE PROBLEM BY REPLACING THE "IMMOBILIZER CONTROL UNIT" WITH AN REVISED AND IMPROVED UNIT. REPAIR COSTS EXCEED $1500 WHEN CAR IS NO LONGER COVERED BY WARRANTY. FOR SOMETHING SO IMPORTANT TO THE SAFETY AND USE OF THE VEHICLE, THIS FAILURE IS UNACCEPTABLE ON EVERY LEVEL. A RECALL SHOULD BE ISSUED FOR ALL MODELS THAT DO NOT HAVE THE IMPROVED CONTROL UNIT. *TR

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