NHTSA Complaint #10448856 — 2011 FORD FUSION EXTERIOR LIGHTING

Complaint Details

ODI Number	10448856
Vehicle	2011 FORD FUSION
Component	EXTERIOR LIGHTING
Date of Incident	October 1, 2011
Date Filed	February 21, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

LOW BEAMS DANGEROUSLY INADEQUATE. LOW BEAMS ILLUMINATE A PATTERN OF ONLY 18 FT. IN FRONT OF VEHICLE. AT 25 MILES PER HOUR A VEHICLE TRAVELS 36.6 FEET PER SECOND, WHICH MEANS THE DRIVER HAS LESS THEN A HALF OF ONE SECOND TO REACT TO ANYTHING IN OR ON SIDE OF THE ROAD. HAD THE VEHICLE TO THE DEALER TWICE REGARDING THIS BUT NOT UNTIL THE SALESMAN AND SERVICE MANAGER TOOK A NIGHT TIME RIDE DID THEY BELIEVE MY COMPLAINT. AFTER THE NIGHT RIDE TIME THEY BOTH AGREED, "THEY WOULD NOT DRIVE A CAR LIKE THAT". SERVICE CHECKED FOUR OTHER FUSIONS AND DISCOVERED THEY TOO HAD THIS PATTERN OF LIGHT. SINCE THE BEAMS ARE WITHIN THE OWNERS MANUAL SPECKS AND FORD HAS NOT ADDRESSED/ACKNOWLEDGED THIS ISSUE AS OF YET (WAITING FOR A FATALITY?) THE DEALER COULD NOT HELP ME AND SUGGESTED INSTALLING AFTER MARKETS AND REGISTERING THE VIN# WITH THE NHTSA. PURCHASED PIAA 75'S AND HAD THEIR SERVICE DEPT INSTALL. THIS DID NOT FIX THE 18 FT. VISIBILITY PATTERN PROBLEM. *TR

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