NHTSA Complaint #10448853 — 2004 DODGE RAM 2500 STRUCTURE:BODY

Complaint Details

ODI Number	10448853
Vehicle	2004 DODGE RAM 2500
Component	STRUCTURE:BODY
Date of Incident	February 18, 2012
Date Filed	February 21, 2012
Mileage	191,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS UNABLE TO ENTER THE VEHICLE AFTER EXITING WHETHER USING THE KEYLESS ENTRY FOB OR THE MANUAL KEY. THE CONTACT WOULD HAVE TO LEAVE THE WINDOW OPEN AND REACH THROUGH THE WINDOW TO OPEN THE DOOR FROM THE INSIDE OF THE VEHICLE IN ORDER TO ENTER. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 191,000.

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