NHTSA Complaint #10448819 — 2005 JEEP LIBERTY

THE WINDOWS HAVE FALLEN INTO MY DOOR WELL BECAUSE, AS I'M TOLD BY JEEP SERVICE ADVISORS, BECAUSE OF DEFECTIVE PLASTIC CLIPS INSTALLED ON THEIR WINDOW ASSEMBLIES. THIS HAS BEEN AN ONGOING PROBLEM SINCE I'VE OWNED THIS JEEP AND I CONSIDER IT TO BE A SAFETY ISSUE BECAUSE I LIVE IN THE HEART OF CARJACKINGS, THEFTS, & CRIME IN GENERAL, AND CANNOT LOCK MY CAR BECAUSE I HAVE NO WINDOWS. (I AM ALSO ELDERLY, FEMALE & CONSIDER MYSELF TO MORE VULNERABLE TO CRIME CHRYSLER HAS AGREED TO REIMBURSE ME, BUT THEN RE-ENGAGED, AND WOULD RATHER HAVE A "CAT FIGHT" THAN TO STEP UP PLATE & PAY FOR THE PROBLEM THEY HAVE CREATED FOR THE CONSUMER! MANY JEEP OWNERS, LIKE MYSELF HAVE HAD THEIR WINDOW FALL MORE THAN 10 TIMES @ $400.00 PER FIX = $4,000 X 10 MILLION SOLD (APPROX.) = $40,000,000. STAGGERING AND INTENTIONAL PROFITS WHEN THE HAVE CREATED INTENTIONAL DEFECTS TO PASS ON TO THE CONSUMER! CHRYSLER HAS BULLIED ME AND THEIR GREED HAS CAUSED ME MUCH STRESS AND UNNECESSARY EXPENSE DUE TO THE FACT THAT I AM ON LIMITED INCOME AND CANNOT SUSTAIN THIS EXPENSE. I WILL NEVER OWN ANOTHER JEEP SIMPLY BECAUSE OF CHRYSLER'S APATHY, LACK OF FAIRNESS TO THE FOUNDATION WHO BUILT THEIR LOUSY CORP - THE AMERICANS! THEY ARE AWARE THIS PROBLEM IS WIDESPREAD, BUT CHOSE TO TREAT EACH CASE AS ISOLATED, AND IN MOST CASES WILL NOT PAY. BAIL THEM OUT AND WE GET RIPPED OFF IN RETURN! *TR