NHTSA Complaint #10448795 — 2006 HONDA PILOT

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 40MPH, THE PLASTIC SUPPORT CLIPS ON THE DRIVER'S SEAT BACK PANEL DISLODGED AND THE SEAT PANEL FELL OFF COMPLETELY. I TRIED TO REATTACH THE PANEL BUT THAT FAILED. I CONTACTED THE DEALER (CONCERNING THIS AND ANOTHER ISSUE) AND AFTER BEING TOLD THAT IT WAS MY FAULT, THE DEALER OFFERED TO REPLACE THE BACK PANEL AS A "GOOD WILL" GESTURE. THE PANEL WAS REPLACED (NEW). I NOTICED THAT THE FIT WAS NOT CORRECT AND MENTIONED THAT TO THE DEALER, BUT WAS TOLD THAT WAS THE BEST THEY COULD DO AND WITHIN THREE WEEKS THE SAME THING HAPPENED. I, AGAIN, CONTACTED THE DEALER, AND THEY ORDERED A NEW PART, AGAIN, AND REPLACED IT. I AM STILL NOT HAPPY WITH THE "FIT" OF THE PART. I HAVE HAD THE SEAT PANEL REPLACED FOR ABOUT 3-4 WEEKS NOW AND IT HAS NOT FALLEN OFF YET. HOPEFULLY THIS WILL BE THE END OF MY ORDEAL. *TR