NHTSA Complaint #10448576 — 2011 TOYOTA CAMRY

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10448576
Vehicle	2011 TOYOTA CAMRY
Component	TIRES
Date of Incident	October 24, 2011
Date Filed	February 20, 2012
Mileage	15,084 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

CAR WAS BROUGHT IN FOR TIRE NOISE. IT WAS DETERMINED THAT THE TIRES WERE WEARING UNEVENLY DUE TO MISALIGNMENT. SINCE THE DEALER DID AN ALIGNMENT IN APRIL I FELT THAT THIS WAS UNACCEPTABLE. AFTER COMPLAINING FOR ABOUT A HALF AN HOUR THAT THIS WAS THE WORST TOYOTA I HAVE EVER BOUGHT (AND I HAVE HAD MANY). THE SERVICE MANAGER FINALLY RELENTED TO REPLACE ALL FOUR TIRES AND DO A FOUR WHEEL ALIGNMENT FREE OF CHARGE. THEY SAID IT WAS FOR "CUSTOMER RELATIONS". OR PERHAPS TO MAKE ME DISAPPEAR. IN ANY EVENT I WAS PLEASED WITH THE RESULTS. ONLY TIME WILL TELL IF THIS ALIGNMENT HOLDS. *TR

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