NHTSA Complaint #10448012 — 2005 FORD ESCAPE

MY WIFE WENT TO ON A TRIP AND THE VEHICLE STARTED TO MISFIRE, WENT TO A FORD DEALER, MECHANIC IDENTIFIED THE PROBLEM; IGNITION COIL #4 FAILED. SHE ASKED WHAT NEEDED DONE TO FIX PROPERLY SO SHE WOULD BE SAFE AND HAVE NO MORE TROUBLE. HE SAID TO REPLACE COIL, PLUGS, AND WIRES. THAT WAS DONE. ON THE WAY HOME IT HAPPENED AGAIN, CAR SHUT OFF W/O WARNING ON I95 @65 MPH. PROBLEM PERSISTED AND FINALLY WOULD NOT START AND HAD TO BE TOWED. MY MECHANIC DISCOVERED FORD SRB 09-2-6. A PROBLEM IDENTIFIED BY FORD BUT NOT MADE PUBLIC. I CONTACTED DEALER; HE WAS AWARE OF SRB BUT DID NOT ACT ON IT OR INFORM US ABOUT IT. WE ARE NOW FACED WITH A BILL 2X LARGER THAN IT WOULD HAVE BEEN IF DEALER WOULD HAVE FOLLOWED SRB. HE PUT MY WIFE AT RISK (NEARLY HAD A FEW ACCIDENTS) AND FORD AND THE NHTSA ARE PUTTING PEOPLE AT UNDUE RISK BY NOT MAKING THIS INFO. PUBLIC AND SPECIFIC TO OWNERS OF THESE VEHICLES. A FAILURE OF THIS MAGNITUDE, IDENTIFIED AS A PROBLEM FROM THE FACTORY SHOULD BE RECALLED AND FORD SHOULD COMPLETE REPAIRS AT NO COST TO THE OWNER. *TR