NHTSA Complaint #10447610 — 2004 DODGE DURANGO

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10447610
Vehicle	2004 DODGE DURANGO
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	November 10, 2011
Date Filed	February 9, 2012
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2004 DODGE DURANGO. CONSUMER STATES BRAKE FAILURE WHILE DRIVING *TGW THE CONSUMER STATED THE MECHANIC FOUND A BROKEN VALVE WHICH CAUSED THE BRAKE FAILURE. WHEN THE MECHANIC CONTACTED THE NEAREST CHRYSLER DEALERSHIP TO OBTAIN THE PART, HE WAS INFORMED THE PART WAS NO LONGER BEING MANUFACTURED BY CHRYSLER. THE MECHANIC THEN LOCATED A PART OUT OF STATE AND HAD IT SENT TO HIM, ONLY TO FIND OUT, THE PART WAS NOT CORRECT DUE TO A CERTAIN PERCENTAGE OF 2004 DODGE DURANGO'S BEING PRODUCED AS NOT HAVING POIS-TRACTION. THE CONSUMER STATED CHRYSLER GAVE HER MECHANIC THE RUN-AROUND FOR THREE WEEKS.

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