NHTSA Complaint #10447214 — 2002 DODGE DURANGO SUSPENSION

Complaint Details

ODI Number	10447214
Vehicle	2002 DODGE DURANGO
Component	SUSPENSION
Date of Incident	October 31, 2011
Date Filed	February 8, 2012
Mileage	102,463 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

STARTED HEARING NOISES UNDER MY GAS, BRAKE PEDALS. BIG KNOCKING NOISES. FOUND OUT ABOUT A RECALL THAT MY TRUCK NEEDED REGARDING THE BALL JOINTS THAT COULD CAUSE THEM TO BRAKE AND LOSE THE TIRES. WHEN TO THE DEALERSHIP AND WAS TOLD THAT I HAD PASSED THE MILEAGE OF 100,000, AND WOULD HAVE TO PAY OUT OF POCKET. IT WAS ONLY 2463 MILES OVER. I THOUGHT RECALLS DON'T HAVE A TIME LIMIT TO GET FIXED? SO NOW I HAD TO FIND A CAR SHOP TO FIX BOTH BALLJOINTS, ON BOTH SIDES. TO TOP IT OFF THE RIGHT SIDE NEEDED A NEW HUB ACCESSORY REPLACED ALSO THAT I AGAIN HAD TO PAY ON MY OWN. WHY ARE SO MANY THINGS GOING WRONG NOW? AND BY READING ONLINE I'M NOT THE ONLY ONE WITH THESE SAME ISSUES. *TR

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