NHTSA Complaint #10447133 — 2003 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10447133
Vehicle 2003 TOYOTA HIGHLANDER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE OIL CHANGE WHEN HE WAS ADVISED THAT THE SUB FRAME WAS SEVERELY ROTTED UNDER THE ENGINE. THE CONTACT'S CONCERN WAS THAT THE ENGINE WOULD POSSIBLY FALL OUT WHILE DRIVING BUT THE MECHANIC ADVISED HIM THAT THE ENGINE WOULD NOT DROP. THE CONTACT STATED THAT HE COULD FEEL THE ENGINE SHIFTING ABNORMALLY WHEN DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 110,000.

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