NHTSA Complaint #10743935 — 2003 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10743935
Vehicle	2003 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	March 2, 2015
Date Filed	July 27, 2015
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY SUV AFTER A HEAVY RAIN WAS FLOODED. (FLOOR, BOTH FRONT AND BACK). I TOOK THE CAR IN TO SEVERAL MECHANICS . ALL AGREED THAT IT COULD BE A CLOGGED AC LINE,CLOGGED VENT IN HOOD, DOOR SEALS. ALL WAS CHECKED AND FOUND NO PROBLEMS. THE A CRACK STARTED IN MY WINDSHIELD. NOT RELATING THE TWO PROBLEMS I TOOK THE CAR IN AGAIN TO A MECHANIC. HE FOUND RUST POPPING OUT FROM THE ROOF WHERE THE WINDSHIELD HAD BEEN FORCED OUTWARD BY RUST, CAUSING IT TO CRACK. THE LEAK WAS THEN DISCOVERED, AND CAUSED BY THE ROOF RACKS. ALLOWING WATER TO RUN INSIDE ROOF AND DOOR TRACK INTO THE CAR. I HAVE HERD OF OTHER PEOPLE HAVING THE SAME PROBLEMS WITH ROOF RACKS. THIS PROBLEM SHOULD BE ADDRESSED, AS IT CAN CAUSE A NUMBER OF MORE SERIOUS PROBLEMS.

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