NHTSA Complaint #10446937 — 2001 TOYOTA RAV4

WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE CAR STALLS. AUTOMATIC TRANSMISSION DOES NOT HOLD ON TO A GEAR AND WHEN A GEAR IS FINALLY ENGAGED, THE CAR JERKS VIOLENTLY FORWARD. THIS IS EXTREMELY FRIGHTENING; I THOUGHT I WAS GOING TO BE HIT BECAUSE I STALL IN DANGEROUS SITUATIONS. TRYING TO ENTER A FAST PACED ROAD IS HIGHLY RISKING THE CHANCE OF BEING READ ENDED, AND AT TIMES I WOULD ATTEMPT TO ACCELERATE FROM A STOP LIGHT ONLY TO CRAWL INTO THE INTERSECTION AND SIT IN HORROR. SOMETIMES HIGHER GEAR WOULD JUDDER THE CAR. APPARENTLY TOYOTA KNOWS THE ECM IS FAULTY AND DAMAGES THE TRANSMISSION, BUT THE ACTIONS THEY TOOK ON THIS MATTER WERE TOO LATE AND BARELY CARING. I WAS NOT NOTIFIED OF THE DANGER. I HAD TO COME INTO THE DEALERSHIP TO LEARN AND BY THEN MY CAR IS ALREADY OUT OF WARRANTY AND MY CAR IS IN NO WORKING ORDER. NO PROPER STEPS WERE TAKEN TO WARN DRIVERS OF THIS HAZARD. THE WARRANTY THEY PROVIDE IS INCAPABLE AND RESTRICTIVE OF ADDRESSING THE FAULTY ECM THAT WILL INEVITABLY PUT UNWARY DRIVERS IN DANGER. I AM STILL TRYING TO LEARN MORE ABOUT THIS MATTER BUT TOYOTA REPRESENTATIVES INSIST I PAY OUT OF POCKET FOR A DEFECT THAT WOULD HAVE BEEN SOLVED BY A RECALL YEARS AGO. *TR