NHTSA Complaint #10446911 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10446911
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	January 27, 2012
Date Filed	February 6, 2012
Mileage	35,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

ON APPROXIMATELY 01-27-12 WE NOTICED VEHICLE WAS NOT RIDING SMOOTHLY. VEHICLE WAS BROUGHT TO FORD AGENCY ON 02-06-12 WHERE VEHICLE WAS ORIGINALLY PURCHASED ON 10-11-02. WE WERE INFORMED THAT BOTH REAR COIL SPRINGS HAD TO BE REPLACED AT A COST OF $550.72 WHICH WE AGREED TO. MILEAGE ON 02-06-12 WAS 35,373. THIS CURRENT REPORT IS PRECEDED BY OUR ODI NUMBER 10260740 FILED ON 03-04-09 REPORTING FAILURE OF OUR FRONT END COIL SPRINGS REPLACED AT A COST OF $617.71. *TR

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