NHTSA Complaint #10446829 — 1999 JEEP GRAND CHEROKEE

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10446829
Vehicle	1999 JEEP GRAND CHEROKEE
Component	VISIBILITY
Date of Incident	January 5, 2009
Date Filed	February 6, 2012
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE CLIMATE AUTOMATIC CLIMATE CONTROL SYSTEM HAS FAILED. ONE SIDE BLOWS COLD AIR AND THE OTHER WARM AIR. THE DEFROSTERS ARE INEFFECTIVE, MAKING IT DIFFICULT TO SEE WHEN THE WINDSHIELD FOGS UP NOT TO MENTION KEEPING THE WINDSHIELD DEICED IN BAD DRIVING CONDITIONS. CHRYSLER SAYS THE INSTRUMENT PANEL MUST BE REMOVED IN ORDER TO REMOVE THE HEATER ASSEMBLY AND FIX THE RECIRCULATION DOOR AND OTHER COMPONENTS. THEY WANT $1200 TO FIX THE HEATER! THIS IS UNBELIEVABLE! *TR

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