NHTSA Complaint #10446718 — 2011 CHEVROLET CRUZE ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10446718
Vehicle	2011 CHEVROLET CRUZE
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 4, 2012
Date Filed	February 5, 2012
Mileage	12,800 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I JUST GOT OIL CHANGE A WEEK BEFORE THIS HAPPENED THROUGH THE DEALER. AT NORTHSHORE CHEVROLET IN SMITHTOWN NY. MY SON WAS WAITING AT TRAFFIC LIGHT AT INTERSECTION OF POND PATH AND NICOLLS ROAD IN SETUKET NY. WHEN A WOMAN IN NEXT LANE WAS YELLING YOUR.CARS IS ON FIRE. JUST AS HE WAS EXITING CAR HE SAW A FLAME POP OUT FROM THE ENGINE COMPARTMENT. IN 2 MINS THE CAR WAS FULLY ENGULFED AND FLAMES WERE AT 15FT HIGH. MY CAR IS FULLY STOCK NO AFTERMARKET ITEMS INSTALLED. DEALER MAINTAINED. UPON SOME RESEARCH I AM NOT ALONE WITH THIS PROBLEM. GM NEEDS TO FINDOUT AND CORRECT THIS PROBLEM BEFORE SOMEONE GET SERIOUSLY HURT. THE CHEVY CRUZE IS A GREAT CAR THAT WE LOVED DRIVING AND OWNING. *TR

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