NHTSA Complaint #10446586 — 2007 SUZUKI XL7

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10446586
Vehicle	2007 SUZUKI XL7
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 1, 2012
Date Filed	February 3, 2012
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND THE FAILURE HAD BEEN PRESENT SINCE THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.

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