NHTSA Complaint #10446327 — 2007 CHEVROLET SUBURBAN

TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE CONTACT EXPRESSED CONCERN THAT THE CRACK MAY LEADS TO AN AIR BAG MALFUNTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE PARTS NECESSARY TO PERFORM REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND CURRENT MILEAGE WAS 65,164. THE VIN WAS NOT AVAILABLE.