NHTSA Complaint #11230262 — 2007 CHEVROLET SUBURBAN

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11230262
Vehicle 2007 CHEVROLET SUBURBAN
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I AM FILING THIS COMPLIANT ABOUT THE CRACKED DASH ON MY 2007 CHEVY REGENCY SUBURBAN, WHICH I PURCHASED BRAND NEW IN 2008. THIS DASH HAS BEEN CRACKED FOR OVER 7 YEARS NOW. I HAVE TRIED SEVERAL TIMES TO GET THE DEALERSHIP (RELIABLE CHEVROLET) IN DALLAS, TX TO FIX THE ISSUE BUT WAS TOLD IT WOULD COST ME SOMEWHERE AROUND $1,500 TO DO SO. THERE ARE 2 CRACKS NEAR THE PASSENGER SIDE AIRBAG EDGES THEN A MASSIVE HOLE OVER THE CONSOLE BECAUSE THE ENTIRE TOP OF THE CONSOLE HAS CRACKED TO INTO PIECES. LIKEWISE, THE FRONT PANEL OF THE CONSOLE, INSIDE THE VENT AREA HAS CRACKED AND FALLEN ABOUT. I AM SCARED FOR MYSELF, WIFE, KIDS AND ANY OTHER INNOCENT PASSENGER(S) ALONG FOR THE RIDE BECAUSE IF THE AIRBAGS DO DEPLOY, THERE IS A HUGE POSSIBILITY PLASTIC SHARDS WILL FLY INTO THEIR FACES CAUSING SEVERE FACIAL DAMAGE AND OR POSSIBLE DEATH.

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