NHTSA Complaint #10446170 — 2011 HONDA PILOT

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 10446170
Vehicle 2011 HONDA PILOT
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE AUTOMATIC DOORS WERE LOCKED WHILE DRIVING APPROXIMATELY 35 MPH. THE VEHCILE CAME TO A STOP AND THE FRONT DRIVER'S SIDE DOOR UNLOCKED UNINTENDEDLY. IN ADDITION, THE FRONT PASSENGER'S SIDE INTERIOR DOOR FAILED TO UNLOCK UNLESS DONE MANUALLY. THE FAILURE OCCURRED SPONTANEOUSLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. ALSO, THE CONTACT STATED THAT WHENEVER DRIVING OVER A SPEED BUMP, A LOUD NOISE WOULD EMIT FROM UNDERNEATH THE VEHICLE, WHICH SOUNDED AS THOUGH THE CHASSIS DETACHED FROM THE FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO LOCATE A DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.

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