NHTSA Complaint #10445875 — 2004 FORD EXCURSION

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10445875
Vehicle	2004 FORD EXCURSION
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	November 1, 2006
Date Filed	January 30, 2012
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT ALL THE VEHICLE DOORS FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE DOOR LOCK ACTUATORS FAILED. THE CONTACT ALSO STATED THAT WHILE REFUELING, THE FUEL SPILLED TO THE GROUND. THE VEHICLE WAS TAKEN TO THE PRIVATE MECHANIC TO ADDRESS THE FAILURE. THE MECHANIC CONFIRMED THAT THE FILLER PIPE WAS RUSTED AND NEEDED TO BE REPLACED.THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 176,167.

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