NHTSA Complaint #10445839 — 2011 GMC TERRAIN

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number	10445839
Vehicle	2011 GMC TERRAIN
Component	FUEL SYSTEM, GASOLINE
Date of Incident	July 1, 2011
Date Filed	January 30, 2012
Mileage	2,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE ATTEMPTING TO REFUEL THE VEHICLE, GASOLINE FUEL SPILLED OUT OF THE FUEL TANK. THE DEALER MADE SIX ATTEMPTS TO DUPLICATE THE FAILURE BY STRAIGHTENING THE FUEL HOSE, REPLACING THE FUEL TANK AND THE FILTER HOWEVER, NONE OF THE REPAIRS CORRECTED THE FAILURE. THE DEALER HAS HAD OFFERED ANY FURTHER ASSISTANCE SINCE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 7,200 AND THE FAILURE MILEAGE WAS 2,400.

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